Exchange & Cancellation Policy
Hassle-Free Shopping Assurance by Kaashley
Exchange & Return (10-Day Window)
Hum chahte hain ki aap apni kharidari se puri tarah khush rahein. Agar aap apne order se santusht nahi hain, toh aap delivery ke 10 dinon ke andar use return ya exchange kar sakte hain.
Domestic (PAN India)
- Return logistics ki zimmedari aur kharcha buyer ka hoga.
- Original receipt aur tags intact hone chahiye.
- Product unused condition mein hona chahiye.
International Orders
- Postage, Custom/Import duty buyer ko deni hogi (agar galti humari taraf se nahi hai).
- Return delivery ki liability buyer ki hogi.
- Refund 3-4 dinon mein process kiya jayega.
Cancellation & Modifications
Hum 'No Questions Asked' policy par vishwas rakhte hain, jab tak order ship nahi hua ho.
- Shipped se pehle: Aap kabhi bhi cancel ya modify kar sakte hain.
- Shipped ke baad: Ek baar order warehouse se nikal gaya, toh koi badlav ya cancellation nahi ho payega.
- Customized Items: Jo products aapki request par customize kiye gaye hain, unhe cancel nahi kiya ja sakta.
Return Logistics Details
Return bhejte waqt niche diye gaye address ka upyog karein:
Name: ADA (Kaashley Partner)
Address: F-19, Nafees Road, Joga Bai Extension, Jamia Nagar, Okhla, New Delhi 110025
Contact: +91-9911387876
Address: F-19, Nafees Road, Joga Bai Extension, Jamia Nagar, Okhla, New Delhi 110025
Contact: +91-9911387876
*International returns ke liye address aur pin code dubara check karein taaki custom clearance mein dikkat na ho.