SHOPPING INFORMATION

Mere order ki delivery kab tak hogi?

Domestic orders ke liye aamtaur par delivery mein 4-5 working days lagte hain. International orders ke liye 7-8 working days ka samay lagta hai. Agar aapne customization ya alteration karwaya hai, toh samay thoda badh sakta hai.

Delivery charges kaise calculate hote hain?

India mein sabhi pre-paid orders par shipping bilkul FREE hai. Cash on Delivery (COD) orders ke liye ₹60 ka logistic charge alag se dena hota hai. International orders ($300 tak) ke liye $20 flat shipping charge lagta hai.

Kya main apna order cancel ya badal (modify) sakta hoon?

Haan, jab tak order hamare warehouse se dispatch (ship) nahi ho jata, aap hamari support team se sampark karke ise cancel ya modify kar sakte hain. Ek baar ship hone ke baad koi badlav mumkin nahi hoga. Customized items cancel nahi kiye ja sakte.

Order place karne ke baad kya hota hai?

Order dene ke baad aapko ek auto-generated email milega. Hum 24-48 ghanton mein processing shuru kar dete hain. Contract tabhi finalize mana jata hai jab aapko dispatch ka confirmation email mil jaye.

Kya mujhe mere order ka invoice milega?

Parturient sociosqu in vestibulum vivamus accumsan nam tellus curae a at a dapibus a natoque lacus vestibulum hac elementum morbi morbi maecenas eros lorem in a vestibulum imperdiet in.

Adipiscing primis torquent vivamus ut a condimentum neque ac.

PAYMENT INFORMATION

Refund kab aur kaise milta hai?

Refund process tab shuru hota hai jab return item hamare warehouse pahunch jata hai. Refund ki rashi aapke Kaashley Wallet mein credit kar di jati hai, jise aap agli shopping ke liye use kar sakte hain. Hum Cash ya Bank transfer mein refund nahi dete.

Kya COD ke liye koi confirmation zaroori hai?

Haan, Cash on Delivery (COD) orders tabhi process kiye jate hain jab aap hamari taraf se aayi confirmation call ka sahi jawab dete hain. Bina phone confirmation ke order process nahi kiya jayega.

Agar mujhe damaged ya galat product mile toh kya karoon?

Agar delivery ke waqt package damaged dikhe, toh use accept na karein. Agar aapne accept kar liya hai, toh delivery personnel ke form par "Tampered" likhein aur photo zaroor khinchein. Galat item milne par hum use turant rectify karenge.

Payment ke kaunse tarike uplabdh hain?

Aap Credit Card, Debit Card aur dusre electronic payment methods se pre-paid order de sakte hain. Hum secure third-party payment gateways ka upyog karte hain.

International orders par kya koi extra tax lagta hai?

Hamari prices mein sabhi taxes shamil hain, lekin aapke desh ke niyam ke anusar Import Duty ya customs charge lag sakta hai, jiski zimmedari buyer ki hogi.